Deliveries over the festive season
XMAS SHIPPING DATES
Our last day of shipping will be at 11am on the 24/12/20.
We will resume shipping again on the 29/12/20 up until the 31/12/20 at 11am
Then shipping will return as normal on the 2/1/21.
It has been very hectic for the postal services due to a major increase in items being shipped due to the pandemic. Unfortunately some areas of the UK have had lots of delays in parcels getting delivered on time, so unfortunately our first class and free shipping has been affected cos of this and some customers may face delays in receiving there items.
We highly advise that to prevent long delays of receiving your items its best to choose special delivery at checkout as this has shown it takes no longer than 2-3 days to get to the address intended.
In regards to delays we ship items immediately on day the funds have been received/paid once it gets sent to the courier any delays is on there side so we advise to please contact the courier first to find out where your parcel is and if nothing has come within 14 days then you can contact us and we will do our best to assist and help to make sure your items get to you. We do ask you to be very patient it is very frustrating for us as a business as for you as a customer so your patience is much appreciated but as mentioned above if you are having delays we advise choosing special delivery to avoid any of the delays
We like to Thank all our customers for there custom throughout this crazy year ✌️